Terms & Conditions
Purchasing: By using this website www.russellislandsoapery.com.au and purchasing from Russell Island Soapery, it is the customer's responsibility to ensure products purchased are suitable to your needs and that you have read all care instructions given and/or ingredients used.
It is the responsibility of Russell Island Soapery to ensure accurate descriptions and images of all products.
You must have parental/guardian permission before making any purchases if you are under 18 years of age. By agreeing to the terms and conditions you are acknowledging that you are over the age of 18 years of age or have approved Parental or Guardian consent to make a purchase.
Product Use: In regards to home Fragrance items (eg candles, wax melts, room sprays etc.), it is your responsibility as the customer, to ensure you have read and comply with all safety instructions and guidelines that are provided. It is your responsibility as the customer, to ensure that products purchased are used correctly and for the purpose they were intended.
In regards to Bath & Body products it is your responsibility as the customer, to ensure you have read all information provided about the product including the ingredients list and how to use the product. It is your responsibility as the customer, to ensure that products purchased are used correctly and for the purpose they were intended and there are no known allergies.
Please ensure children and animals are supervised when using Russell Island Soapery products.
Prices and taxes: Russell Island Soapery reserves the right to change prices at any time without notice. All prices shown are in Australian dollars.
Russell Island Soapery is a non-GST registered business so no additional taxes are applied. This is subject to change in accordance with Australian Taxation Laws.
Copyright: Russell Island Soapery reserves all intellectual property rights, including but not limited to, copyright in material and services provided by this website. The information and pictures provided on the website is provided for personal use and cannot be soId, re-sold, re-distributed, duplicated, reproduced, copied, exploited or as otherwise permitted by the Copyright Act 1968 or without prior written consent from Russell Island Soapery.
Payment: Orders requiring postage will not be fulfilled or dispatched until full payment has been received. Our payment options include credit card, PayPal & Direct Deposit - available to Australian orders only. By using internet banking you can transfer payment directly into our bank account. After selecting Direct Deposit as your preferred payment method, our bank details will be forwarded to you. Please use your order number as the reference so payment can be reconciled with your order. It may take up to 3-4 business days for deposits to show in our account. Orders will not be fulfilled or dispatched until full payment has been received.
Bulk Order payments: Russell Island Soapery can assist with bulk orders for wedding showers, baby showers, birthday parties and other special events. Call us for more information. Bulk orders require a 50% deposit by credit card, PayPal or Direct Deposit, prior to the order being started with 50% balance owed on completion.
Content and images: Whereby possible, extra care is taken to provide accurate information for each product. However, as products are handmade or handpoured no two products are exactly the same and may vary slightly in appearance and colour may appear differently on different devices than in real life.